FREE SHIPPING ON ORDERS ABOVE $60
Cart 0 $0.00
FREE SHIPPING ON ORDERS ABOVE $60
Cart 0 $0.00

Privacy Policy

  1. INTRODUCTION
    Welcome to the PinGo website run by WTS Travel & Tours Pte Ltd (individually and collectively, "PinGo",, "we", "us" or "our"). We take your privacy seriously, and we are committed to complying with all data protection/privacy laws that applicable to us.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://pingo.com.sg/ (the “Site”).

You can visit our Site and browse without providing personal details. However, you will be required to sign up for an account if you wish to use the Services.

  1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

  1. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Device information collected will be used to provide you with recommendation of product to you, through Facebook, Google, and other marketing and remarketing activities.

  1. SHARING YOUR PERSONAL INFORMATION
    We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Additionally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



  1. ACCESSING YOUR PERSONA DATA

 

1. You may request information about your Personal Data which we have collected, or enquire about the ways in which your personal data may have been used, disclosed, stored or processed by us. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request.

2. We reserve the rights to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request

3. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days from the date of your request, we will inform you in writing. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable data protection laws).

 

  1. BEHAVIOURAL ADVERTISING
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by

  1. FACEBOOK - https://www.facebook.com/settings/?tab=ads
  2. GOOGLE - https://www.google.com/settings/ads/anonymous
  3. BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

    1. DATA RETENTION
      When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
    2. MINORS
      The Site is not intended for individuals under the age of 18. You hereby confirm and warrant that you are above the age of minority and you are capable of understanding and accepting the terms of this Privacy Policy. If you are a minor, you may use our Website only with the involvement of a parent or guardian.

      We will not be responsible for any unauthorized use of the Services on the Site by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Services on the Site and take necessary steps to prevent any misuse of the Services on the Website.
    1. CHANGES
      We may update this Privacy Policy from time to time. Any changes that we have made to this Privacy Policy in the future will be updated and posted on this page, and for material changes only (where appropriate and/or permitted under local law), notified to you, whereupon your continued use of the Services, access to the Site or use of the Services, including placing Orders on the Site, shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Policy. Please check frequently if there are any updates or changes being made to this Privacy Policy.
    2. CONTACT US
      For more information about our privacy practices , if you have questions, or if you would like to feedback, please contact us by e-mail at pingo@wtstravel.com.sg or by mailing to the below address:

      ATTN: PinGo Express
      29 First Lok Yang Road,
      Singapore 629736